Ridge Pool Facility is open!

Good afternoon, Neighbors,

Thank you all for your patience and grace with us while we remedied some issues with the Ridge Amenity Center and Pool Facility. I'm pleased to announce that we've rectified the maintenance issues with our pool pumps, chemistry automation, and access system.

As of this afternoon, we have upgraded the access system to Brivo, matching the one installed at the Bluff facility at 1504 Lilly Grace. This system is compatible with two different FOB types (please see the attached picture). If you have one that worked at the Ridge prior, or is similar shape to the FOB on the left of the picture, this will no longer work and you'll need a new FOB (more on that in a minute). FOBs shaped closer to the teardrop model or a PROX card that work on the Bluff pool work on the new readers at the Ridge pool.

If you have either a teardrop model or card and it is not working, please send an image of the numbers on the FOB with the day and time you came to the gate to info@psprop.net that we can investigate and troubleshoot your access credentials.

If you need a new FOB and want a physical key FOB, you may go to palmeraridgehoa.com and submit the request. The Brivo system also allows for mobile credentials, allowing bluetooth on your cell phone to open the gates. We are working with the vendor on this, and will look to implement during the month. If that's your preferred method for amenity access, please send a request to info@psprop.net.

Please note our offices are closed Friday, July 3, in observance of the Independence Day holiday.